The City of Redmond, Washington, uses the informed consent methodology to build support for potentially controversial projects and policies. They used this method for both a stormwater capital improvement project and a low impact development business case analysis. The results for both projects were drastically different: the capital improvement project was placed on hold because of strong continued opposition from one stakeholder group while the business case analysis project was completed successfully. This presentation will provide insight into why the first effort failed and the second was successful.
Learning Objectives: At the conclusion of this session, you will be better able to:
Develop a strategic stakeholder engagement plan for a capital and/or operating project.
Discover how to use a temporary setback or failure to keep a project moving forward with success.
Identify the basic concepts of informed consent as a tool for working with the public.
Environmental and Utility Services Manager,
City of Redmond, WA
You must be logged in and own this session in order to