Public Works Expo 2018

MD32 - The Art (and Engineering) of Using Failure to (Eventually) Succeed: Implementing Informed Consent

Aug 27, 2018 3:00pm ‐ Aug 27, 2018 3:50pm


The City of Redmond, Washington, uses the informed consent methodology to build support for potentially controversial projects and policies. They used this method for both a stormwater capital improvement project and a low impact development business case analysis. The results for both projects were drastically different: the capital improvement project was placed on hold because of strong continued opposition from one stakeholder group while the business case analysis project was completed successfully. This presentation will provide insight into why the first effort failed and the second was successful.

Learning Objectives: At the conclusion of this session, you will be better able to: 

  • Develop a strategic stakeholder engagement plan for a capital and/or operating project.
  • Discover how to use a temporary setback or failure to keep a project moving forward with success.
  • Identify the basic concepts of informed consent as a tool for working with the public.


  • Gary Schimek, Environmental and Utility Services Manager, City of Redmond, WA

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