Public Works Expo 2018

TU24 - BEST - Building Exceptional Staff Talent

Aug 28, 2018 3:00pm ‐ Aug 28, 2018 3:50pm


Don’t miss this case study about the succession planning efforts of the Department of Engineering Services of the City of Arlington, Texas. BEST is a two-tiered program. Tier One is focused on the individual. Each individual makes a commitment to fully participate in program activities, accept constructive criticism, and assist other participants in their individual development. Tier Two focuses on the organizational goals. This 12-month program includes monthly group sessions and individual coaching.

Learning Objectives: At the conclusion of this session, you will be better able to: 

  • Execute a succession planning program.
  • Provide opportunities for staff to reach higher levels of leadership.
  • Improve your agency’s capacity to plan for future staffing loses and requirements.


  • Bill Verkest, PE, PWLF, APWA Past President (2007), Retired, Phoenix, AZ

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