Public Works Expo 2018

TU28 - Operations & Maintenance Workshop, Part 2 - Understanding Generational Differences

Aug 28, 2018 3:00pm ‐ Aug 28, 2018 3:50pm


Public works supervisors and team/crew leaders are often challenged by how to engage and communicate with the different generations in the workforce. Different values, experiences, and styles can create misunderstandings and hinder the execution of plans and ideas. Enjoy this exploration of generational differences and strengths and how to create more effective teams.

Learning Objectives: At the conclusion of this session, you will be better able to: 

  • Identify how loyalty and engagement differs across generations.
  • Develop strategies for motivating the different generations in the workplace.
  • Create more effective teams by considering generational differences and play to team member strengths.


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