Even in the most well run organizations there seem to be certain employees that are allowed to perform at subpar levels. Why is that? They may have a supervisor that lacks the skills to take on the challenge of addressing performance issues. Most supervisors find they have to address this situation very few times in their career, sometimes years apart. Consequently, each time feels like a new journey into uncharted waters. Learn about a system that will help you efficiently address employee shortcomings, clearly communicate the improvements needed, and if necessary, build the paper trail that human resources requires for removal.
Learning Objectives: At the conclusion of this session, you will be better able to:
Communicate clearly to employees the areas of performance that need to be improved.
Develop target performance goals to be reviewed in an ongoing manner.
Create a follow-up system that ensures that all steps are documented.