Public Works Expo 2018

WE18 - International Perspective Presentation: Measuring and Ensuring Project Success

Aug 29, 2018 9:30am ‐ Aug 29, 2018 10:45am


This session will feature presentations from Australia and the United Kingdom.

• Traditionally “on time and on budget” have been the only criteria for measuring project success. The Australian city of Whitehorse is redeveloping and expanding a 10,000-meter aquatic and leisure facility. They have developed a series of measures to determine if the final project meets the goals of all the stakeholders in the project.

• Over the last 10-years in the United Kingdom, several local highway authority (LHA) maintenance projects have failed to deliver the desired outcomes. The Highway Maintenance Efficiency Program (HMEP) includes a toolkit if web-based resources which helps LHAs choose the best project delivery models and assess what type of documents and processes are the most appropriate to achieve the desired project outcomes.

Learning Objectives: At the conclusion of this session, you will be better able to: 

  • Review what HMEP tools and products are available to help local governments procure highway maintenance services and ensure project success.
  • Establish standards and measures for determining project success.
  • Consult with all project stakeholders to get their input on what outcomes and expectations they have for project outcomes.


  • Matthew Lugg, C Eng, MICE, FCIHT, DMS, OBE, Director of Public Services, WSP, London, United Kingdom

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