Research indicates we spend 80% of our day listening, but most of us have received no more than a few hours of instruction in this fundamental skill. In this session, you’ll have the opportunity to identify effective listening behaviors, assess your listening strengths, and practice some recommended tools to help reenergize your listening and to get others to listen to you.

Learning Objectives: At the conclusion of this session, you will be better able to:

Improve your communication skills.
Assess your listening strengths.
Use new tools to raise self-awareness of your listening abilities.

Sheila Shockey

President, Shockey Consulting Services, LLC

Appearances