Regulatory changes, public expectations, and technology advancements force today's public works leaders to look for new and improved ways to manage winter operations with limited budgets and staffing. This often requires cultural changes in the workplace that can be met with frustration and confusion. Join us as representatives from three organizations share stories about implementing change efforts and achieving employee engagement.

Learning Objectives:

Communicate to staff the need for change in a way that compels and inspires them to act.
Invite all employees into the change process and build trust and appreciation.
Implement cultural change in a way that fosters transparency, experimentation, and recognition.

Kevin McCarthy

DPW Superintendant, DPW-City of Farmington Hills, MI

Appearances